Analog Systems Support

How to Place a Call

1. System Calls
1. Pick up the handset or press the Handsfree Button
2. Dial the 3-digit Station Number.
2. Campus Calls
1. Pick up the handset or press the Handsfree Button
2. Access a Campus Telephone Number
3. Dial the 5-digit Campus Telephone Number
3. Off-Campus Local and Toll-Free Calls
1. Pick up the handset or press the Handsfree Button
2. Access a Campus Telephone Number
3. Dial 8 + desired 7-digit telephone number
4. Off-Campus Long Distance Calls
1. Pick up the handset or press the Handsfree Button
2. Access a Campus Telephone Number
3. Dial 8 + 1 + desired 10-digit telephone number
5. Off-Campus International Calls
1. Pick up the handset or press the Handsfree Button
2. Access a Campus Telephone Number
3. Dial 8 + 011 + Country Code + City Code + telephone number

How to Answer a Call

1. On a ringing station, lift the handset or press the Handsfree Button
2. On a non-ringing station
1. Lift the handset or press the Handsfree Button
2. Press the desired flashing button that corresponds to the incoming call

How to Transfer a Call

1. System Call Transfer
1. While talking to the caller, press the Transfer Button or Feature 70
2. Dial the Station Number of the person you wish to call
3. Hang up after the first ring or wait for answer, announce call, and hang up
2. Campus Call Transfer
1. While talking to the caller, press Link or Feature 71
2. Wait for dial tone
3. Dial the 5-digit Campus Telephone Number you wish to call
4. Hang up after the first ring or wait for answer, announce call, and hang up

4. How to Forward a Call

1. System Call Forward
1. Press Feature 4 or the Call Forward Button
2. Dial the Station Number where the calls are to be forwarded
3. All calls to the station are now forwarded
2. Canceling System Call Forward
1. Press Feature # 4
3. Campus Call Forward
1. Access the desired Campus Telephone Number
2. Dial 118
3. Wait for dial tone
4. Dial the desired 5-digit Campus Telephone Number where the calls are to be forwarded
5. Hang up after called party answers and all calls to the Campus Telephone Number are now forwarded
6. If no party answers, you must repeat steps 1 through 4
7. A confirmation tone will be heard after successful completion of steps 1 through 4 the second time
4. Canceling Campus Call Forward
1. Access the desired Campus Telephone Number
2. Dial 119
3. A confirmation tone will be heard that indicates that call forwarding is now cancelled